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Lord_Chris

Why Shouldn't I PM Staff for Game Help?

By Lord_Chris, in Site Questions and Support

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Lord_Chris    251

Lord_Chris
Posted

Do not PM staff for game help. Why?

 

The reason is simple.

 

Our staff are devoted to helping people, and always try to help as much as possible. By not sending individual staff members a PM and posting in the forum, you will also help other people with a similar problem, and they can also get the answer to it as well. This will also mean that it avoids duplicate posts and it helps visitors (and other members) find what they are looking for easier, helping people in the future who may have similar problems.

 

Our staff spend more than one hour online a day, and they will see your topics eventually. If our staff do not reply, then you may get a reply from another member. Sending a PM only duplicates topics, wastes server space, and our time.

 

All PMs send to us for game help will be ignored. Post a topic in the forum of your choice. Sending PMs such as "My topic link: " will result in your topic being closed thus meaning no replies will be accepted. If you continuously and deliberately do this, then we may remove your right to use the PM.

 

By using the forum, everyone can benefit from your answer, so you could be unconsciously helping someone in the future.

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⁠— Geoffrey Chaucer, The Canterbury Tales: The Knight's Tale

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